Jaime Anderson
- Total activity 80
- Last activity
- Member since
- Following 0 users
- Followed by 0 users
- Votes 0
- Subscriptions 44
Activity overview
Latest activity by Jaime Anderson-
Jaime Anderson created an article,
What health trackers (FitBit, etc.) does the app support?
Well World supports the transfer of selected data from hundreds of health tracking devices and apps, including FitBit, Jawbone, Withings, and more. If the tracker or app is a FitBit device, or conn...
-
Jaime Anderson created an article,
Can my plans be longer than 14 or 28 days?
The standard Well World plans are 14 and 28 days. If you require a longer version of one of our plans, please contact support at support@wellworld.com and let us know which plan you'd like to updat...
-
Jaime Anderson created an article,
What if I just want my clients to track their food and movement, do I need to assign them a specific plan?
Yes, but we have Food Diary plans for just tracking. Food Diaries do not have meal plans, shopping lists or recipes.
-
Jaime Anderson created an article,
How many plans can I assign to a client at one time?
Currently, only one plan can be assigned to a patient or client at a time via the mobile app, using a single email address per individual.
-
Jaime Anderson created an article,
What mobile platform does the app work with?
The Well World mobile app works on both iOS and Android smartphones.
-
Jaime Anderson created an article,
Is there an app for Practitioners to manage their patients/ clients?
Not currently, but the Practitioner Portal site design is responsive, meaning it works from the web browser on your phone or tablet.
-
Jaime Anderson created an article,
I assigned the wrong start date / need to change the start date for a client.
If the plan has not started, your client can change the start date once they log into the app. If it has started, go to the client detail and select “End Plan” at the top, then select “Add Plan” to...
-
Jaime Anderson created an article,
My client states there is no plan assigned in the Well World Mobile app, but one was definitely assigned to them.
First, Please verify that they downloaded the correct app. If this is not the issue, for further support, contact support@wellworld.com
-
Jaime Anderson created an article,
What to do if a patient has not received the sign-up / welcome email with the app password?
First have your client check their spam folder. Practitioners also receive a copy of the Welcome Email, so you can forward that to your client. If you did not receive the email, check your spam fol...
-
Jaime Anderson created an article,
Can I edit the Welcome Email?
The general body copy of the Welcome Email is not editable, but it is possible to add a personal note, as well as add document attachments to the email when assigning a new plan to your client. In ...